CONDITIONS OF SERVICE LEGAL CONDITIONS AND PROTECTIONS AJ HUMAN AI® PRIVATE LIMITED NoKuJob™ - International CV & Job Application Service Effective Date: July 07, 2025 Last Updated: July 07, 2025 Version: 2.0


INTRODUCTION

This Conditions of Service document contains the detailed legal conditions, protections, frameworks, and provisions that govern your use of NoKuJob™ services. This document must be read together with the separate Terms of Service document and the Privacy Policy. All of these documents together form your complete and comprehensive legal agreement with AJ Human AI® Private Limited.


AJ Human AI® Private Limited


4.4 DATA PROTECTION AND USER RESPONSIBILITIES

4.4.1 Your Information and Data

You must provide accurate and complete information about your qualifications, work experience, education, skills, and contact information. This information is used to create customized CVs and identify suitable job opportunities for you. You are responsible for keeping your profile information up to date and notifying us of any changes.


4.4.2 Application Process and Submission Authorization

NoKuJob™ provides you with professional CVs and job opportunity links. With your explicit consent and per-application approval, NoKuJob™ staff may submit job applications on your behalf through employer career website application forms. This requires:

General Consent: During onboarding, you provide general consent for staff-assisted submission through employer career websites (excluding LinkedIn and Indeed).

Per-Application Approval: Before each submission, you receive a notification and must explicitly approve or reject the application. Staff only submits after receiving your explicit approval.

Revocation Rights: You can revoke your general authorization at any time by updating preferences in your dashboard or emailing support@nokujob.com. Revocation takes effect immediately for all pending applications.

Audit Trail: All staff-submitted applications are logged with timestamps, IP addresses, approval records, and submission confirmations. You can view this complete audit trail in your dashboard.

Account Access Restrictions: Staff does NOT access your email account, LinkedIn account, Indeed account, or any personal accounts. Staff ONLY submits through employer career website application forms with your per-application approval.

Self-Submission Option: You may choose to submit any application yourself. For LinkedIn and Indeed platforms, you must submit applications yourself as staff does not access these accounts.


4.4.3 Communication

You must provide a valid email address for service communications. All notifications regarding new CVs, job opportunities, and service updates will be sent to your registered email address. You are responsible for checking your email regularly and responding to employer communications regarding your job applications.


4.4.4 Application Tracking and Audit Trail

Your dashboard provides comprehensive tools to track your job applications including a complete audit trail for staff-submitted applications. The audit trail includes timestamps of submission, IP addresses used for submission, approval records showing when and how you approved each application, submission confirmations from employer websites, and application status updates. You are responsible for monitoring employer responses and updating application status as you receive feedback from employers. For self-submitted applications (LinkedIn, Indeed, or employer websites you submitted yourself), you manually update the status in the dashboard.


4.4.5 Privacy Policy

All matters related to data protection, how we collect and use your information, security measures, data storage, and your privacy rights are detailed extensively in our comprehensive Privacy Policy. The Privacy Policy is available at /privacy.html and must be read as part of your agreement with NoKuJob™.


The Privacy Policy provides extensive details on data collection and usage, security measures we implement to protect your information, international data transfer safeguards, your rights under various privacy laws including GDPR for European Union residents, CCPA for California residents, and Australian Privacy Act for Australian residents, security incident response procedures, data retention and deletion procedures, information about third-party service providers, and how to exercise your privacy rights.


You must read the Privacy Policy as it is a core part of your agreement with NoKuJob™. By subscribing, you confirm that you have read and accepted the Privacy Policy in addition to these Conditions and the Terms of Service.


6.5 COMPREHENSIVE PRIVACY POLICY INTEGRATION

Your use of NoKuJob™ is governed not only by these Conditions of Service and the separate Terms of Service, but also by our comprehensive Privacy Policy which is available at /privacy.html. The Privacy Policy provides extensive details on every aspect of how we collect, use, process, store, and protect your personal information.


The Privacy Policy covers detailed information collection practices explaining exactly what information we collect, when we collect it, why we collect it, and how we collect it. It explains how we use and process your personal information for service delivery including CV creation and job opportunity identification. It describes international data transfers and the legal safeguards we implement, including Standard Contractual Clauses and other mechanisms to protect your data when it crosses international borders. It details all security measures we implement, both technical measures such as encryption and access controls, and organizational measures such as staff training and confidentiality agreements.


The Privacy Policy explains your rights under various privacy laws including GDPR for residents of the European Union, United Kingdom, and European Economic Area, CCPA for residents of California, Australian Privacy Principles for residents of Australia, and other applicable privacy laws in various jurisdictions. It covers cookie usage and tracking technologies if we use any such technologies. It provides detailed data retention periods with specific timelines for different types of data, and comprehensive deletion procedures.


The Privacy Policy identifies any third-party service providers with whom we share data and explains our data sharing practices. It provides detailed instructions on how to exercise all of your privacy rights including rights to access your data, rights to deletion of your data, rights to data portability, rights to correction of inaccurate data, rights to object to processing, and rights to restrict processing. It provides contact information for our Data Protection Officer or privacy contact person, explains our grievance and complaint procedures for privacy matters, describes our international compliance efforts for multiple jurisdictions, addresses children's privacy confirming that our service is not intended for individuals under 18 years of age, and explains how we handle changes to the Privacy Policy including how we notify you of updates.


Your complete legal agreement with NoKuJob™ consists of three critical documents that must all be read, understood, and accepted. First is the Terms of Service which covers service terms, subscription details, payment terms, obligations, and operational matters. Second is this Conditions of Service document which covers legal conditions, protections, liability limitations, indemnification, and dispute resolution. Third is the Privacy Policy which covers data protection, privacy rights, security measures, data retention, and privacy compliance. All of these documents must be read, understood, and accepted in order to use NoKuJob™ services.


The Privacy Policy is available on our website at /privacy.html where you can always access the most current version. It is also provided to you during the registration process, and you must accept it before you can proceed with your subscription. It is available for download from your dashboard at any time during your subscription. You may also request a copy by emailing support@nokujob.com with the subject line "Privacy Policy Request" and we will send you a copy. By subscribing to NoKuJob™, you explicitly confirm that you have read and understood the complete Privacy Policy, that you understand your privacy rights and how to exercise them, that you accept all terms of the Privacy Policy, that you consent to international data transfers as described in the Privacy Policy, and that you understand the security measures we implement and their inherent limitations.


8. LIMITATION OF LIABILITY

MAXIMUM LIABILITY LIMITATION

Our maximum liability to you for all claims, damages, losses, or causes of action of any kind whatsoever is strictly limited to the lower of two amounts. The first amount is the total subscription fees that you actually paid to us in the 12 months immediately preceding the event that gives rise to the liability claim. The second amount is USD $500 or the equivalent amount in your local currency at the time the claim arises. Our liability is capped at whichever of these two amounts is lower.


This liability cap applies to absolutely all claims, demands, damages, or losses arising from or related to these Conditions of Service, the Terms of Service, your use of NoKuJob™ services, our provision of services to you, any breach of contract by either party, any negligence or wrongful act, any data breaches or security incidents, any issues related to email access or credential security, application outcomes or lack thereof, and any other cause whatsoever regardless of the legal theory under which the claim is brought.


This limitation applies regardless of the legal theory on which your claim is based, whether that theory is contract law, tort law, negligence, strict liability, statutory violation, or any other legal theory recognized in any jurisdiction. It applies regardless of whether we were advised of the possibility of such damages occurring. It applies regardless of the number of claims you may have or the number of causes of action you may assert. It applies regardless of the jurisdiction where the claim is brought or where any legal proceedings occur. It applies even if there are multiple claimants or if actions are consolidated.


This is an aggregate limit rather than a per-claim limit, which means that if you have multiple claims against us arising from different incidents or based on different legal theories, the total of all claims combined cannot exceed the liability cap described above. Once the limit is reached through payment of one or more claims, there is no further liability regardless of any additional claims you may assert.


10. DISPUTE RESOLUTION AND GOVERNING LAW

These Conditions of Service, together with the Terms of Service and all related documents, are governed exclusively by the laws of India, specifically including the Indian Contract Act of 1872, the Information Technology Act of 2000, the Consumer Protection Act of 2019 where applicable, the Companies Act of 2013, the Arbitration and Conciliation Act of 2016, and all other applicable laws of India. Indian law applies without regard to conflict of law principles that might otherwise require application of the laws of another jurisdiction.


Indian law governs these Conditions regardless of your country of residence or citizenship, regardless of where you physically access NoKuJob™ services, regardless of where any dispute arises or where events giving rise to a dispute occur, regardless of the currency in which you make payment, and regardless of the language in which communications between us occur. This choice of Indian law is a fundamental and non-negotiable aspect of our agreement.


Before initiating any legal proceedings or arbitration, both parties are required to attempt amicable resolution of any dispute through good faith negotiation for a minimum period of 30 days. The party with a grievance must send a detailed written notice of dispute to the other party describing the nature of the dispute, the facts giving rise to the dispute, the desired resolution or remedy, and any supporting documentation. If you have a dispute with us, you must send this notice to support@nokujob.com with the subject line beginning with "DISPUTE NOTICE" followed by a brief description of the issue. We will then engage in good faith discussions with you for a minimum of 30 days attempting to reach a mutually acceptable resolution.


If the dispute cannot be resolved through negotiation within the 30-day period, the method of dispute resolution depends on the total amount in dispute. For small claims where the total amount in dispute is USD $1,000 or less, either party may proceed directly to the civil courts in Kochi, Kerala, India that have pecuniary jurisdiction over the amount in question. The courts may use small claims procedures if available under their rules, or regular civil procedures if small claims procedures are not available. An expedited process is preferred where court rules allow. Legal representation is optional for small claims, meaning parties may represent themselves if they choose.


For larger claims where the total amount in dispute exceeds USD $1,000, the dispute must be resolved through binding arbitration, which is mandatory and not optional. The arbitration is governed by the Arbitration and Conciliation Act, 2016 of India. A single arbitrator, not a panel, will be appointed to hear and decide the dispute. The parties must first attempt to mutually agree on the selection of an arbitrator within 30 days. If the parties cannot agree on an arbitrator within that time frame, the arbitrator will be appointed by an appointing authority under the Arbitration Act, typically the District Judge of the relevant district, or according to the rules of an arbitration institution if the parties agree to institutional arbitration.


The legal seat of the arbitration is Kochi, Kerala, India, which determines the applicable law governing the arbitration proceedings themselves. The actual venue or location of arbitration proceedings is flexible and can be in-person at a location in Kochi, conducted virtually via video conferencing if both parties agree, or conducted using a hybrid approach with some sessions virtual and some in-person. We strongly encourage virtual or online arbitration proceedings for international clients to significantly reduce the costs and logistical burdens of arbitration.


The language of arbitration is English exclusively, meaning all submissions, all evidence, all hearings, and all communications in the arbitration must be conducted in English. If any documents are in a language other than English, certified English translations must be provided. The substantive law governing the merits of the dispute is Indian law as described at the beginning of this section, while the procedural law governing how the arbitration proceeds is the Arbitration and Conciliation Act of 2016.


The arbitration should be completed within 12 months of the arbitrator being appointed, as required by the Arbitration Act, though this timeline may be extended by a court if there is sufficient cause for the extension. The arbitral award should ideally be rendered within 6 months of the conclusion of the final hearing. Parties are encouraged to cooperate to achieve expedited resolution. The arbitrator may set reasonable deadlines for submissions and evidence to keep the proceedings moving efficiently.


The arbitrator's fees are initially shared equally between the parties unless the parties agree to a different allocation. Each party initially bears its own legal fees and costs. The final allocation of all costs including arbitrator fees and legal costs is determined by the arbitrator, who may award costs to the prevailing party. This means that if you prevail in the arbitration, you may recover your reasonable legal fees and a share of the arbitrator's fees from us, and conversely if we prevail, we may recover our costs from you. The parties may be required to deposit estimated costs in advance to ensure the arbitrator is compensated.


The arbitral award is final and binding on both parties. There are only very limited grounds for challenging an arbitral award, specifically those grounds specified in Section 34 of the Arbitration Act, such as violations of public policy, arbitrator misconduct, or excess of jurisdiction. The threshold for setting aside an award is quite high, as arbitration is intended to provide final resolution. The award is enforceable as if it were a decree of a court. It can be enforced in the courts of Kochi or any other competent court in India. It is also enforceable internationally under the New York Convention on the Recognition and Enforcement of Foreign Arbitral Awards of 1958, to which India is a signatory, meaning the award can be enforced in more than 170 countries that are parties to the Convention. Judicial review of arbitration awards is very limited, as arbitration is intended to be a final dispute resolution mechanism.


All arbitration proceedings are confidential. The parties may not disclose details of the proceedings, the evidence submitted, or the arbitral award to any third parties, except where such disclosure is required by law, where disclosure is necessary for enforcement of the award, where disclosure is necessary to obtain legal advice, or where disclosure is otherwise required for legitimate purposes. This confidentiality helps protect the privacy and business interests of both parties.


By subscribing to NoKuJob™, you irrevocably and unconditionally submit to the exclusive jurisdiction of the courts in Kochi, Kerala, India for certain limited purposes. These purposes include small claims as described above for disputes of USD $1,000 or less, enforcement of arbitration awards in India, interim relief during arbitration proceedings if urgent relief is needed before the arbitrator can act under Section 9 of the Arbitration Act, applications to set aside arbitration awards under Section 34 of the Arbitration Act based on the limited grounds permitted by law, appointment of an arbitrator if the parties cannot mutually agree on the selection, and any other dispute where both parties mutually agree to court litigation instead of arbitration.


You irrevocably waive any objection to the jurisdiction of Kochi courts based on the doctrine of forum non conveniens, meaning you cannot argue that Kochi is an inconvenient forum for dispute resolution. You waive any objection to personal jurisdiction, meaning you consent to the jurisdiction of Kochi courts over your person. You waive any objection based on your location outside India, as physical location does not affect your consent to jurisdiction. You waive any and all other jurisdictional challenges you might otherwise assert. You agree that judgments from Kochi courts are enforceable in your country of residence under applicable treaties, bilateral agreements, or principles of international comity and recognition of foreign judgments. You will not commence any legal proceedings in any jurisdiction other than Kochi, India, except for enforcement proceedings which you may bring in any jurisdiction where enforcement is necessary. You accept that service of legal process can be effected by email to your registered email address, which is deemed valid and effective service under Indian law.


You agree to resolve all disputes with NoKuJob™ on an individual basis only. There are no class actions, no class arbitrations, and no representative actions permitted under any circumstances. You may not consolidate your claim with claims of other users. Each user's dispute is separate and individual, and must be resolved separately. This class action waiver applies to arbitration proceedings, court proceedings, and any other form of dispute resolution. It applies to all types of claims including claims based in contract, tort, statute, or regulation.


Any claim you have against us must be brought within one year of the cause of action arising. After one year, any claim is time-barred and cannot be pursued. The cause of action arises when you knew or reasonably should have known of the facts giving rise to the claim. The one-year limitation period is paused or tolled during the mandatory 30-day negotiation period, meaning that time does not count against the one-year deadline.


14. ACKNOWLEDGMENT AND ACCEPTANCE

By subscribing to NoKuJob™ services, you acknowledge and agree that you have read and understood both the Terms of Service document and this Conditions of Service document in their entirety. You acknowledge that you have read and understood the Privacy Policy available at /privacy.html. You acknowledge that you understand all provisions contained in these documents. You acknowledge that you voluntarily agree to be bound by all terms, conditions, and provisions without exception.


You specifically acknowledge that you understand our service model includes staff-assisted application submission with your explicit per-application approval. You acknowledge that staff may submit applications on your behalf through employer career website application forms only after receiving your explicit approval for each application. You acknowledge that staff does NOT access your email account, LinkedIn account, Indeed account, or any personal accounts. You acknowledge that you can revoke staff submission authorization at any time and can choose self-submission for any application. You acknowledge that you are responsible for approving or rejecting each application, communicating directly with employers, and monitoring application progress in the dashboard.


You acknowledge that you consent to the international transfer of your personal data to India for processing and storage. You acknowledge that you understand the security measures we implement to protect your data and their inherent limitations. You acknowledge that you know your privacy rights under applicable laws such as GDPR, CCPA, and Australian Privacy Principles, and you know how to exercise these rights.


You acknowledge that you understand our liability is capped at the subscription fees you paid or USD $500, whichever is lower. You acknowledge that you understand we are not liable for your failure to secure employment, job interviews, or job offers. You acknowledge that you accept these liability limitations as a fundamental and non-negotiable part of our agreement.


You acknowledge that you understand disputes are resolved under Indian law exclusively. You acknowledge that you accept the exclusive jurisdiction of the courts in Kochi, Kerala, India. You acknowledge that you understand the dispute resolution procedures including mandatory negotiation, arbitration for claims exceeding USD $1,000, and court litigation for smaller claims. You acknowledge that you accept the class action waiver and will resolve any disputes on an individual basis only.


You acknowledge that you understand your electronic acceptance of these Conditions, whether by clicking an acceptance button, making payment, or using services, creates a legally binding contract with the same legal force and effect as a handwritten signature on a physical document.


ELECTRONIC ACCEPTANCE

By clicking any button labeled "I Accept," "I Agree," "Subscribe," or any similar affirmative language, or by making payment for a NoKuJob™ subscription, or by using NoKuJob™ services after being presented with these Conditions, you electronically sign and accept these Conditions of Service in their entirety.


This electronic acceptance, together with your acceptance of the Terms of Service, creates a complete and legally binding contract between you and AJ Human AI® Private Limited with the same legal force and effect as if you had signed physical documents with a pen.